Change of Mind & Returns

Online Cancellations & Order Amendments

Unfortunately we are unable to cancel or make any amendments to any online orders after your order is placed.

Amendments prior to order dispatch may include:

  • Change of delivery address
  • Changes to style of equal value
  • Adding items
  • Applying discounts

Please note standard delivery terms and conditions will not apply in this case. To avoid this, please ensure all details provided are full and correct at the time of order placement.

Returning Items

When exchanging or refunding an item due to change of mind, TBB will not be able to provide a return postage bag or delivery cost refund on your behalf.

For items being exchanged or refunded due to product fault or damage, TBB will be able to refund you the cost of delivery to our Postal Address within 5 business days of us receiving proof of delivery.

58 O’Shanassy Street Sunbury 3429

Please contact us for any queries you may have on this.